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When your policyholders need temporary accommodation in London, you need a provider you can trust to move quickly, communicate clearly, and deliver a standard of property that reflects well on your service. The Good Stay Co works with insurers, loss adjusters, and claims management companies to provide fully furnished, move-in ready properties across London — with placements typically confirmed within 24–48 hours of referral.
We handle the accommodation. You focus on the claim.
We understand that when a referral comes in, urgency matters. Our team responds to all insurance referrals within 2 hours during business hours, and we aim to have a confirmed placement within 24–48 hours. For emergency placements, our out-of-hours line is available.
Our properties are fully furnished, professionally maintained, and stocked with everything a family or individual needs from day one. Your policyholders arrive to a clean, well-presented home — not a last-minute stopgap. That reflects directly on the quality of your claims service.
We invoice you or your appointed claims management company directly. Policyholders have nothing to pay and nothing to administer. All invoices are itemised, clear, and compliant with insurer billing requirements.
Whether a placement needs to last two weeks or six months, we adapt to the claims timeline. We'll keep you updated throughout and can extend or adjust placements as circumstances change.
Each partner organisation has a dedicated liaison at The Good Stay Co. One person to call, one inbox to manage, and one consistent standard of communication throughout every placement.
We work closely with insurers and claims teams to provide fast, reliable temporary accommodation when policyholders need it most. With rapid response times, high-quality homes, and simple direct billing, The Good Stay Co ensures every placement is handled smoothly and professionally.
Use our dedicated partner referral form or call your liaison directly. Provide the placement requirements — number of occupants, location preference, required move-in date, and any specific needs.
We respond within 2 hours with confirmed property options matched to the requirements. You review and approve.
We send access details and a welcome pack directly to the policyholder. You receive a placement confirmation for your records. Billing is handled between us — your policyholder has nothing to manage.
Throughout the placement, we keep you updated on any issues, extensions, or changes. At the end of the stay, we provide a final invoice and placement summary for your claim file.
If you're an insurer, loss adjuster, or claims management company looking for a reliable accommodation partner in London, we'd welcome the conversation.